Privacy Policy

Last updated: 8/19/2025

Introduction

HandmadeIn ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes payment card details.
Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback and survey responses.
Usage Data includes information about how you use our website and products.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Analytical/Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site.

Marketing Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Managing Your Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

You can change your cookie preferences at any time by clicking on the Cookie Settings button in the footer of our website.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Where you have given us your explicit consent to process your personal data for specific purposes.

We may share your personal data with trusted third-party service providers who help us operate our business and provide services to you. This includes:

Review Collection Services

With your consent, we may share your email address, name, and purchase information with Compari.ro (operated by PRICE.ro S.R.L.) for the purpose of sending you review requests about products you have purchased. This helps us:

Collect authentic customer feedback to improve our products and services
Help other customers make informed purchasing decisions
Maintain transparency and trust in our marketplace

Legal Basis: We process your data for this purpose based on your explicit consent, which you can provide during the checkout process.

Data Shared: Email address, first name, last name, purchased product names, and order date.

Retention: Compari.ro retains your data only for the time necessary to send review requests and process your responses, typically no longer than 12 months after purchase.

Your Rights: You can withdraw your consent at any time by contacting us or Compari.ro directly. You also have the right to object to this processing and request deletion of your data.

Other Third-Party Services

We also work with other trusted partners including:

Payment processors (Stripe, PayPal) to handle secure transactions
Shipping providers to deliver your orders
Analytics services to understand website usage and improve our services
Email service providers to send order confirmations and updates

All third-party service providers are required to maintain appropriate security measures and use your data only for the specific purposes we authorize.

Your Legal Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:

Right of access: Request access to your personal data and information about how we process it.
Right to rectification: Request correction of inaccurate or incomplete personal data.
Right to erasure: Request deletion of your personal data in certain circumstances.
Right to object: Object to processing of your personal data, particularly for direct marketing purposes.
Right to restrict processing: Request limitation of processing your personal data in certain situations.
Right to data portability: Request transfer of your personal data to another service provider.
Right to withdraw consent: Withdraw your consent at any time where processing is based on consent.

Exercising Your Rights Regarding Third-Party Sharing

For data shared with Compari.ro specifically, you can:

Withdraw your consent for future review requests by emailing us at [email protected]
Contact Compari.ro directly to exercise your rights regarding data they hold
Request that we stop sharing your data with third-party review services

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Data Protection Officer

For questions specifically related to data protection and privacy, you can contact our Data Protection Officer at:

Email: [email protected]
General Support: [email protected]

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]
Privacy Email: [email protected]
Address: IZVORU CRIŞULUI 212, Cluj County, Romania, 407340

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by email or through a prominent notice on our website. The "Last updated" date at the top of this policy indicates when it was last revised.